The Sunêlia Cancellation Guarantee
Want to camp with complete peace of mind?
Your holidays are precious; that’s why Sunêlia Vacances offers you its Cancellation Guarantee.
A serious illness, bodily injury, pregnancy complications or the death of:
Yourself, your legal or de facto spouse, your ascendants or descendants, your guardian
Your brothers, sisters, brothers-in-law, sisters-in-law, sons-in-law, daughters-in-law, fathers-in-law, mothers-in-law
Serious injuries
Imperatively requiring your presence on the day of the planned departure and resulting from a theft, fire, water damage or natural elements affecting your main residence or your business premises destroyed by more than 50% (certificate from the insurer to be provided).
Loss of employment
Of yourself or your spouse provided that the procedure has not been initiated before booking the stay.
How to benefit from it ?
All these reasons for cancellation must be communicated by registered letter accompanied by all necessary documents establishing the facts (expert report, police report, summons, medical or death certificate, etc.) as soon as they occur and at the latest within 3 working days following the loss or event.