Personal Data Protection Charter
In compliance with the European regulation of April 27, 2016, “GDPR: General Data Protection Regulation,” which came into effect on May 25, 2018.
Company
SAS Camping Argentière
93 RD48
83310 Cogolin
Trusted Partnership
To offer a service that meets your expectations, we need to collaborate with you to create or maintain the connection that binds us. This partnership includes the way we handle your personal data.
We place great importance on the protection of your personal data. As such, we are committed to respecting the French law No. 78-17 of January 6, 1978, on computers, files, and liberties, as amended by European regulation 2016/679 of April 27, 2016, relating to personal data protection.
By using the site www.camping-argentiere.com, you agree to the collection and use of your personal data as described in this Charter.
Scope
This personal data protection charter informs you about the data processing process when an exchange (virtual or physical) takes place between us. This can be for an information request, booking, review submission, etc.
The charter also covers the involvement of any subcontractors, emphasizing that their general conditions for data protection take precedence over this charter.
Contact for Exercising Your Rights
You have the right to access, rectify, erase, limit, withdraw, object to, and direct the use of your personal data at any time. To exercise your rights, you must send a request along with proof of identity to:
By mail to the following address:
Camping de l'Argentière
RGPD Management Service
93 RD48
83310 Cogolin
Or via the contact form: www.camping-argentiere.com/nous-contacter
Or by email at: marketing@camping-argentiere.com
You can also file a complaint with the supervisory authorities, particularly the National Commission on Informatics and Liberties, via the following link: https://www.cnil.fr/fr/plaintes/
Confidentiality
Your personal data is confidential and will not be sold, rented, or given to third parties. We are committed to maintaining the confidentiality of your personal data and not disclosing it, except as necessary for executing the list of processing activities, complying with a legal, administrative, or judicial provision, or enforcing our rights.
List of Data Processing Activities
Your personal data may be processed during various occasions when you interact with Camping de l'Argentière, including:
- Hotel management: bookings, check-in/check-out, complaints/disputes
- Marketing campaigns: email loyalty program, newsletter subscriptions
- Commercial partners: reservations through a partner platform
- Internet connection: online contact form, review submission
Data Collected
Here is the list of personal data we collect during the aforementioned occasions:
- Contact details: name, surname, postal address, phone number, email
- Personal information: gender, date of birth, nationality, family composition
- Information about your children: name, surname, date of birth
- Information about the stay: arrival and departure dates
We limit the collection of information on children under 16 to their name, surname, nationality, and date of birth, which can only be provided by an adult. We kindly ask you to ensure that your children do not provide any personal data without your consent (especially via the internet). If such transmission occurs, you may contact us to have this information deleted.
Purpose of Data Processing
Security Measures
As part of our obligation to ensure appropriate measures, we take the necessary technical and organizational measures in accordance with applicable legal provisions (especially Article 32 of the GDPR) to protect your personal data against destruction, loss, alteration, unauthorized use, unauthorized access, modification, or disclosure, whether these actions are unlawful or accidental.
We have implemented technical measures (such as firewalls) and organizational measures (such as identification/password systems, physical protection means, etc.) to ensure the constant confidentiality, integrity, availability, and resilience of systems and processing services.
Access by Third Parties
We share your data with a limited number of authorized people and services within the establishment to provide you with the best experience possible. The following teams and services may access your data:
- Reservation staff using reservation tools;
- Marketing service;
- Local authorities: we may also be required to transmit your information to local authorities, if required by law or during an investigation, in compliance with local regulations.
Cookies
We use cookies on our website. A "cookie" is a small piece of information, usually identified by a name, which can be transmitted to your browser by a website you visit. Your web browser will store it for a certain period and send it back to the server whenever you reconnect. Cookies serve multiple purposes, such as remembering an identifier to track your navigation for statistical purposes. Refusing the installation of a cookie may prevent access to certain services. However, you can configure your computer to refuse cookie installation: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser
Transfer Outside the EU
The personal data we process is exclusively hosted within the European Union, and we do not transfer any personal data outside of the European Union.
Charter Updates
This charter may be periodically updated without prior notice. Any changes take effect immediately upon the publication of the new charter on the camping-argentiere.com website.
To stay informed of the changes made, we encourage customers to regularly consult our Charter.